Ticketing and Notifications  with  Harvey® AI

Transform your SOC from a cost centre into a profit engine.

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Built-In Ticketing

Harvey® AI includes a fully integrated ticketing platform, eliminating the need for external systems and keeping security operations in one place. By retaining incident and security data within the Azure data centre that hosts your Microsoft Sentinel environment, organisations benefit from enhanced security, reduced complexity, and improved operational efficiency.

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Email notifications for incidents

When an alert is generated, users receive an email containing only the alert name and a secure link—no sensitive security data is transmitted via email. Simply click the link, sign in to the Harvey® Portal, and access the full incident within your secure environment. This approach reduces the risk of data exposure while ensuring analysts can quickly and securely investigate incidents.

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Tickets Include Triage Steps

Create a ticket from an incident with a single click. Harvey® AI automatically populates the ticket with all incident information, including alerts, investigation notes, evidence, and triage data. This provides complete context from the outset, reduces manual administration, and enables faster, more effective incident response.

Creating a ticket from an incident is as simple as a single click. Harvey® automatically transfers and appends all incident details, alerts, investigative findings, and triage data to the ticket, ensuring analysts have the complete context needed to investigate, collaborate, and respond efficiently.

Data Governance Risk

Microsoft Sentinel uses a consumption-based commercial model that aligns closely with Azure services. For many organisations, this creates greater transparency and easier financial forecasting.

Data Ingestion Growth

As logging volumes increase, costs naturally scale. However, organisations can actively manage spend through filtering, retention policies and data lifecycle strategies.

Governance Requirements

Security costs are linked to Azure storage and operational governance. Poor management practices can lead to unnecessary expenditure

Turn complex security data into clear, actionable intelligence in seconds.

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AWS
Public Cloud

Complete Visibility Across Your AWS Environment
Monitor cloud activity, detect threats, and transform AWS data into actionable security intelligence from a single, unified platform.

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Azure
Public Cloud

Gain complete visibility across your Azure environment through intelligent monitoring, threat detection, and operational insights. By collecting and analyzing Azure activity, Microsoft Sentinel and Harvey® help organizations identify security risks, monitor resource activity, detect misconfigurations, and respond to threats faster.

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GCP
Public Cloud

Complete Visibility Across Your Google Cloud Environment
Monitor cloud activity, detect threats, and turn GCP data into actionable security intelligence through a single, unified platform.

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GitHub
Developer platform

Gain complete visibility into GitHub activity, repository changes, and security events through intelligent monitoring and actionable insights.

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Oracle
Database & Weblogic

Monitor Oracle. Detect Threats. Protect Data.
Gain real-time visibility into Oracle activity, identify risks faster, and transform critical business data into actionable security intelligence.

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SAP
ERP

Protect Your Most Critical Business Applications. Gain complete visibility into SAP activity, detect threats faster, and transform business system data into actionable security intelligence.