Ticketing and Notifications
Integrated into the portal at no additional cost, helping companies keep their security information in one place, cutting costs, whilst being more efficient.
Bulit-In Ticketing
The SecQube portal has ticketing built in, saving time. Keeping your security data safe. No security data leaves the Azure data centre, where your Sentinel instance resides
Email notifications for incidents
We only email a header and the alert name, no security data is sent out. You simply click on the link, sign in, and retrieve the incident.
All Tickets include Triage Steps
When you create a ticket from an incident, which is just one click, all the incident information, is appended, including all the triage data.
Built-In Ticketing
Single Click to create a Ticket from an incident.
You can email a new ticket to the portal to create a ticket
Any ticketing update is emailed to the end user without going to the portal. (Non-Sentinel generated tickets)
Internal Communication
Engineers, clients or end-users can comment on raised tickets.
Engineers can send internal messages which are not shared.
One click to assign to an engineer.
SecQube Notifications
The email address can be white labelled, all emails from companies within the EU/UK are GDPR compliant
Notifications will reflect your company name for security
No emails are stored in any way after they are delivered.
Why use SecQube Ticketing and Notifications?
"SecQube’s built-in ticketing and notifications empower you to save time and money while safeguarding your data."
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