Introducing Harriet as Harvey's sister in SecQube support evolution

Meet Harriet: always-on assistance for SecQube users.

SecQube launches Harriet, sister to Harvey, focused on supporting prospects and our clients via our website. Harriet is trained to support your questions about Harvey or Microsoft Sentinel, as well as any installation issues you may have.

If Harvey is the incident investigator, Harriet is the operations guide.

Harriet extends SecQube’s AI capabilities beyond triage into comprehensive support workflows. She handles user queries and provides step-by-step guidance on theHarvey platform.

This means users spend less time waiting for answers, so that they can progress with their work.

What Harriet does day to day

Answers platform questions on demand  
Harriet responds to common (and not-so-common) questions about how SecQube works, where to find features, and how to complete actions in the portal—without users needing to hunt through documentation.

Guides users without deep technical knowledge  
Not everyone should need KQL expertise or deep Sentinel knowledge to get help. Harriet focuses on user-centric simplicity: clear instructions, the next best action, and contextual prompts.Operates 24/7 across time zones and shifts  
Support doesn’t have to end when your senior engineer logs off. Harriet is there for after-hours questions, onboarding support, and urgent “how do we fix this now?” moments.

Harriet + Harvey: a collaborative AI duo for end-to-end Support Experiance

Harriet and Harvey are distinct, but they are designed to feel like a single, cohesive experience inside SecQube: collaborative AI assistance that covers both security execution and operational continuity.

Harvey helps teams investigate and triage incidents efficiently in Microsoft Sentinel. Harriet helps teams use the SecQube platform efficiently—so adoption increases, workflows stay consistent, and internal support delays don’t block the SOC.

How the sisters split the workload

Harriet is part of SecQube’s support evolution: bringing the same AI-driven automation and guided simplicity that teams value in incident triage into the support workflows that keep SOCs running smoothly.

What’s next in SecQube’s AI support evolution

Harriet is a natural next step in SecQube’s mission: to simplify and enhance Microsoft Sentinel operations through AI-driven automation, making enterprise-grade cybersecurity accessible and efficient for organisations of all sizes.

Harvey helps you move investigations faster. Harriet helps you move faster everywhere else.

Harriet , is found on our website https://www.secqube.com

If you want to see how SecQube’s conversational AI and automated workflows can modernise both triage and support across your Sentinel environment, explore SecQube at SecQube.